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Privacy Policy

This Privacy Policy explains how we collect, process, store, and protect your personal information when you access our website or use any of our services.

Last Updated: December 2025

Information We Collect

We collect information necessary to provide our services, maintain security, and comply with applicable regulations.

  • Information you provide: name, email, phone, country, and account details
  • Order and service details: shipping info, communication history, and transaction data
  • Automatically collected data: IP address, device info, browser details, and usage activity
  • Optional information you submit through inquiries or correspondence

How We Use Your Information

Your information is processed to operate our services lawfully, efficiently, and securely.

  • Create, verify, or manage user accounts and profiles
  • Respond to inquiries and provide customer support
  • Process, confirm, and manage orders or service requests
  • Maintain website functionality, diagnose issues, and enhance performance
  • Send essential notifications, administrative messages, or service-related updates
  • Comply with contractual, legal, and regulatory obligations
  • Detect, prevent, or investigate fraudulent or unauthorized activity

Data Security & Protection

We apply industry-recognized safeguards to protect your information from unauthorized access, misuse, or disclosure.

  • Secure transmission protocols and encryption standards
  • Third-party payment processing systems that meet required compliance standards
  • Access controls allowing only authorized personnel to handle personal data
  • Internal policies requiring confidentiality and responsible data handling
  • Systems designed to monitor, identify, and mitigate potential security threats

Information Sharing

We do not disclose personal information except when necessary to operate our services or when required by law.

  • External service providers who support website operations or service delivery
  • Verified payment processors responsible for transaction handling
  • Authorities or regulatory bodies when disclosure is legally required

Cookies & Tracking

We use cookies and similar technologies to ensure stable website performance and support essential features.

  • Enable core website functionality
  • Help analyze traffic patterns and usage metrics
  • Maintain user preferences where applicable
  • Support service improvements and troubleshooting

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold
  • Request correction or deletion of inaccurate or unnecessary data
  • Limit or object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a structured, machine-readable copy of your data

Contact Us

For questions, requests, or concerns relating to this Privacy Policy or your personal information, please contact:

  • Dubai Luxury Watches
  • Email: [email protected]
  • Address: Supreme Court Complex - 5 - 1st Floor, Office No: 112 Riyadh St - Umm Hurair 2, Umm Hurair 1 - Dubai
  • Timings: 10:00 AM - 6:00 PM (Monday to Friday)

Policy Updates

This Policy may be revised periodically to reflect updates in legal requirements or operational practices. Any changes will be posted on this page along with the updated effective date.

Questions About Your Privacy?

Our team is available to assist with any privacy-related inquiries or requests regarding the handling of your personal data.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.