Help Center
Frequently Asked Questions
Everything you need to know about purchasing, authenticating, and caring for luxury timepieces.
faq
Some watches are available through our sourcing network and are subject to current supplier confirmation.
We coordinate independent third-party authentication before final purchase where required.
Some listings are concierge sourcing listings, so final availability, year, condition, and price are confirmed at enquiry stage.
Yes, viewing can be arranged by appointment after availability and buyer seriousness are confirmed.
Usually, the buyer pays if the watch passes, while the seller may be responsible if the watch fails or has undisclosed issues.
Still Have Questions?
Our concierge team is available to provide personalized assistance and answer any questions about our timepieces.